Senior Project Manager

Omnicom Health Group is the largest healthcare marketing and communications network in the world—partnering with clients to achieve meaningful change through better, more innovative communications. With more than 5,000 dedicated healthcare communications specialists from every corner of science, medicine, marketing, and communications, we recognize that it takes the best of talent to deliver the best of health.

When you join Omnicom Health Group, you have access to opportunities across the most networked network.  What does this mean for you?  Your journey may start with one Omnicom Health Group company then pivot to another, followed by a move to another where you take your career in a whole new direction building your skills and experience each step on your journey.  We’re eager for you to carve a path that works for you – and we’ll help you make it happen. 

Title: Senior Project Manager

Location:  New York, NY

Department/Discipline: Project Management 

Senior Project Manager

The Senior Project Manager Supervisor is responsible for coordination efforts across an agency franchise.  He/she may manage multiple junior project management team members across the department.  He/she organizes, monitors and routes all jobs through the agency for his/her account(s).  The Senior Project Manager Supervisor keeps all team members informed of the status of their respective jobs and ensures all jobs are following the agency’s Job Flow Process (JFP). He/she handles aspects of preparing for regulatory submissions. He/she supports the Director of Project Management with new business projects, department initiatives and helps train, monitor, evaluate and supervise the workload of the department.

Primary Job Responsibilities

Coordinate job flow/creative process within the Agency in an organized and efficient manner, which includes:

• Open job number and job site on blink when requested from account service
• Prepare and maintain job site on SharePoint to reflect accurate job history
• Setup and attend all start-up and internal review meetings
• Develop timelines with input from relevant departments
• Update timelines based on client and/or internal changes (keeping accurate timelines throughout the life of a job is extremely important)
• Remind the team of upcoming due dates and alert the other team members if agreed upon due dates are not going to be met, both internally and externally
• Ensure timely development of color breaks and spec sheets by coordinating with Production and Art Director prior to pre-mechanical meetings
• Schedule and attend pre-mechanical meetings for every print job. Ensure all relevant materials are brought to the meeting and be able to provide timing from mechanical to release
• Route jobs through all relevant departments via eRouting system and secure signatures at all stages of the job. Ensure cover sheets are complete and contain all relevant information for each job
• Schedule and attend digital build-kit handoff meetings with the internal development team (Account Services will setup when working with third-party digital vendors). Work closely with UX, AD, and Account Services to ensure all relevant materials (manuscript, functional specs, sitemap, wireframes, etc.) are prepared and QC'd internally prior to build kit hand-off meeting
• Monitor and assist team members in following the JFP (keep documentation of any skipped steps/signatures)
• If procedures are not followed, alert the Director of Project Management
• In person client travel is required

Manage the activities of junior project management team members including, but not limited to the following tasks:

• Review dailies, nightlies, and timelines of junior project management team members for accuracy
• Review and approve direct reports timesheets
• Demonstrate proficient use of Dynamics for timesheets and financials
• Review estimate vs. actuals report
• Submit accurate timesheets on a daily basis
• Demonstrate knowledge of and ability to plan a complete product launch
• Demonstrate proficient use of SharePoint
• Prepare and submit jobs for regulatory review
• Develop and distribute the daily and nightly internal status reports (daily by 9:30 am and nightly by 4pm)
• Coordinate and run weekly status meetings
• Attend client status meeting/select client calls when appropriate to proactively track and address key project deliverables
• Work closely with Account Services to ensure daily client hotsheets and weekly client status reports are accurate, alerting Account Services to necessary updates
• Monitor jobs and alert team to possible delays/issues, assure open communication among team members
• Maintain organized email archives
• Develop knowledge of Client's process/procedures and the people involved--and interact appropriately 
• Assist peers when workload permits
• Uphold the Company Values in all decisions and interactions
• Perform other job-related tasks as assigned by the Director of Project Management

Management Responsibilities

• Discuss any issues/concerns or decisions regarding the Project Management Department with the Director of Project Management and work closely with him/her to resolve any issues that need to be addressed
• Help monitor quality control standards of Project Coordinators and Sr. Project Coordinators to assure that all work meets the highest possible standards of accuracy
• Make recommendations to Director of Project Management for any workload adjustments
• Help organize, monitor and supervise the workload of individual Project Coordinators and Sr. Project Coordinators
• Assist Project Coordinators with their daily/nightly reports, either by looking over it with them or contacting team members to ascertain the expectations
• Help Director of Project Management evaluate performance of department team members
• Help Director of Project Management manage and resolve staff issues including performance, personal presentation and internal interactions
• Recommend adjustments/additions to the roles and procedures of the Project Management Department to achieve continuous improvement and efficiency across all accounts and/or the agency
• Support Director of Project Management with launch and convention planning
• Support Director of Project Management with new business initiatives

Additional Responsibilities

• Monitor and assure continual adherence to basic practices, procedures and reporting for consistency across all accounts in the department
• Responsible for reviewing all digital timelines across all coordinators so that job deadlines are met (in conjunction with the Director of Project Management)
• Responsible for the department needs when the Director of Project Management is not in the office
• Help interview, train, and orient new department team members to the agency, departments and accounts
• Communicate effectively and professionally  
• Demonstrate ability to set priorities while handling multiple projects
• Remain calm despite high pressure situations
• Project a professional, positive attitude toward peers and clients
• Foster a positive team atmosphere and establish credibility
• Ensure that all materials produced are accurate by assuring that the quality control steps are not skipped in the Job Flow Process
• Help develop ideas to make the project management department and the agency run more efficiently

Qualifications

• College degree preferred
• Minimum of 4 years project coordination advertising experience
• Minimum of 2 years supervisory experience
• Excellent written and oral communication skills
• Detail oriented
• Ability to handle multiple projects and deadlines
• Positive/helpful attitude